Back to The Legacy Vault

Support

Need help with your download or files? We're here to help.

Need help with your order?

Email us at support@prodotti-digitali.net and include your order number, checkout email and a short description of the issue.

Email Support

Common Questions

I did not receive my download

Check your inbox, spam and promotions folder. If you still cannot find it, contact us with your order email.

I cannot open the ZIP file

Try downloading the file again from a desktop device. If the issue continues, contact us and we can help.

I need help using the fillable PDF

Open the fillable PDF in a compatible PDF reader. Some browsers may not save fillable fields correctly.

I need help with the editable PPTX

The editable PPTX can be opened with compatible presentation software. Formatting may vary slightly depending on the app used.

I expected a physical binder

The Legacy Vault is a digital download. No physical product is shipped.

I have a refund question

Please read the Refund Policy first, then contact us if your case needs review.

Read Refund Policy →

How to get faster support

  • Include your order number
  • Include the email used at checkout
  • Describe the issue clearly
  • Attach a screenshot if useful

Still need help?

Contact PD Studio support at support@prodotti-digitali.net